Hosted by
Asia's First
Trusted Agentic AI Conference
for the Regulated Enterprises
The year enterprise AI stops advising and starts acting.
Fanovation 2026 convenes the leaders deciding how autonomous voice agents earn the right to speak for the business.
The event has concluded.
Thank you for your support and see you in 2027!
200+
Senior Executives & Innovators
45%
C-level/ senior decision makers
100+
Leading enterprises represented
7th
Edition of Fanovation
Watch the 2025 Highlight Reel
01 — LIVE DEMO
AI Agents Demo
Every action an agent takes is attributable, reversible and auditable — not inferred after the fact.
02 — INDUSTRY FOCUS
Depth for banking, insurance, and regulated sectors
Closed-door sessions where peers compare what shipped, what stalled and what the regulator said.
03 — NETWORKING
Two hundred peers, fifty-six floors up
Curated introductions over lunch, then a closing reception at Restaurant Petrus where the honest conversations actually happen.
THE 2026 THEME
Autonomy is easy to demonstrate. Trust is the thing you have to earn — and it is the only thing that gets an agent into production.
01.
Governed by design
Every action an agent takes is attributable, reversible and auditable — not inferred after the fact.
02.
Reliable at enterprise scale
From a promising pilot to millions of live conversations, without the accuracy falling away underneath you.
03.
Voice as the interface
The most human way to reach a machine — and the hardest surface on which to fake competence.
04.
Sovereign by default
Regional data residency, language coverage and regulatory alignment treated as architecture, not paperwork.
KEY TOPICS
Six questions the boardroom will ask this year
Rapid technological shifts, data overload and real-time decision-making have pushed enterprises toward autonomous systems that think, adapt and act. These are the six places that pressure lands first.
01.
AI-augmented customer experience
Personalised, AI-driven service that holds up on the third call, not just the first demo.
04.
The AI workforce
Redesigning the work itself once humans supervise outcomes rather than perform every step.
02.
Fraud and deepfake risk
Defending the voice channel when synthetic speech is cheap, convincing and already at your door.
05.
Agentic AI in the wild
Deployments in banking, insurance, telecoms and the public sector — what actually shipped, and what broke.
03.
Autonomous AI in compliance
Agents that enforce regulatory standards continuously instead of sampling one percent after the quarter closes.
06.
Measuring AI investment and ROI
The financial case that survives contact with a CFO in year two.
SPEAKERS
The people already accountable for the answer
The Government of HKSAR
Daniel Cheung, JP
Acting Commissioner for Digital Policy
HKT
Steve Ng
Managing Director, Commercial Group
The Hong Kong and China Gas Company
Alex Wong
General Manager, Corporate IT
HSBC HK Commercial Banking
Khandker Aumio Shahriar
Head of CRM & RevOps
Cyberport
Victor Yim
Head of AI and Data Science
BOC Group Life Assurance
Amos Chan
Chief Operating Officer
IHH North Asia
Louis Shun
Regional Chief Information Officer
Citibank Hong Kong
Nailesh Shah
Head of Digital Platform and New Capabilities, Digital Growth
The University of Hong Kong
Prof. Dr. Benjamin Becker
Professor, Department of Psychology
Hong Kong Science and Technology Parks
Dr. Charleston Sin
Head of AI and Data
BNP Paribas Wealth Management
Samir Bimal
Chief Transformation Officer APAC
Bank of China (Hong Kong)
Franklin So
Deputy General Manager (Data Strategy & Science, and CX), WPB
Cathay Pacific
Hamish Snow
Head of Planning and Business Improvement, Customer Care Department
Fano
Dr. Miles Wen
Co-founder & CEO
Amazon Web Services (AWS)
Mark Arel
Head of Professional Services China, Hong Kong and Macau
The Bank of East Asia Limited
Zinnser Hong
Group Chief Innovation Officer
HK Institute for Monetary and Financial Research
Dr. Giorgio Valente
Head
Prudential
Antony Davis
Head of Operations Transformation
Fano
Thomas Ng
Chief Operating Officer
HKT
Cypress Pak
Senior Solutions Manager, Bid & Solutions Consulting, Commercial Group
PROGRAMME
One day. Thirteen sessions.
08:30
Registration and executive breakfast
ALL ATTENDEES
09:00
Opening Speech by Guest of Honour
KEYNOTE
-
Daniel Cheung, JP, Acting Commissioner for Digital Policy, The Government of the Hong Kong Special Administrative Region
09:10
Welcoming Remarks: Future of Trust
KEYNOTE
-
Dr. Miles Wen, Co-founder & CEO, Fano
09:30
Earning Trust: What Has to Be True Before an Agent Can Act
PANEL DISCUSSION
-
Franklin So, Deputy General Manager (Data Strategy and Science, and Customer Experience) at Personal Banking and Wealth Management, Bank of China (Hong Kong)
-
Nailesh Shah, Head of Digital Platform and New Capabilities, Digital Growth, Citibank Hong Kong
-
Dr. Giorgio Valente, Head, Hong Kong Institute for Monetary and Financial Research (HKIMR), HK Institute for Monetary and Financial Research
-
Moderated by: Dr. Charleston Sin, Head of AI and Data, Hong Kong Science and Technology Park
10:30
The Social brain will determine the Risks and Opportunities for AI
KEYNOTE
-
Prof. Dr. Benjamin Becker, Professor, Department of Psychology, The University of Hong Kong
10:50
Networking Break and Tech Showcase
ALL ATTENDEES
11:30
From Tools to Teammates: Banking’s New Digital Paradigm in the Agentic AI Era
KEYNOTE
-
Zinnser Hong, Group Chief Innovation Officer, The Bank of East Asia Limited
11:50
From Pilot to Practice: Operationalizing Agentic AI Across Healthcare and Insurance Industries
PANEL DISCUSSION
-
Amos Chan, Chief Operating Officer, BOC Group Life Assurance Company
-
Louis Shun, Regional Chief Information Officer, IHH North Asia
-
Antony Davis, Head of Operations Transformation, Prudential
-
Moderated by: Victor Yim, Head of AI and Data Science, Cyberport
12:50
Networking Lunch
ALL ATTENDEES
14:00
AI, SMEs and the Next Chapter of Commercial Banking
KEYNOTE
-
Khandker Aumio Shahriar, Head of CRM and RevOps, HSBC HK Commercial Banking
14:20
Beyond the Pilot : From AI Experimentation to Business Transformation
KEYNOTE
-
Samir Bimal, CFA, Chief Transformation Officer APAC, BNP Paribas Wealth Management
14:40
Scaling Agentic AI Across the Enterprise: Why Augmentation Comes Before Automation
KEYNOTE
-
Hamish Snow, Head of Planning & Business Improvement - Customer Care Department, Cathay Pacific
15:00
Agentic Enterprise: Who's Accountable When the Agent Acts?
FIRESIDE CHAT
-
Alex Wong, General Manager – Corporate Information Technology, The Hong Kong and China Gas Company
-
Steve Ng, Managing Director, Commercial Group, HKT
-
Moderator: Thomas Ng, Chief Operating Officer, Fano
16:00
The Cognitive Frontier: Pioneering Agentic AI in Contact Centers
KEYNOTE
-
Cypress Pak, Senior Solutions Manager of Commercial Group, HKT
16:20
Governing the Agentic Enterprise: From Pilot to Production
KEYNOTE
-
Mark Arel, Head of Professional Services China, Hong Kong and Macau, Amazon Web Services (AWS)
16:40
Earning Trust in Agentic AI Conversations
KEYNOTE
-
Thomas Ng, Chief Operating Officer, Fano
17:00
Networking and Tech Showcase
KEYNOTE
FANOVATION 2025
Six editions in, the room has changed
What began as a technology briefing is now the region's standing conversation between the people who regulate AI, the people who fund it and the people who run it. Last October, nearly half the room reported to a chief executive and key decision makers.
6th
Annual edition
230
Senior leaders
70+
Enterprises represented
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PASSES
Two hundred seats. Held once a year.
Register now to get access to the main stage, exhibition floor, and networking sessions.
Full-day Pass
USD 899
✓ All-access to the main stage sessions
✓ All-access to the exhibition showcase
✓ Networking lunch buffet
✓ Event app access to connect