200+
Senior Executives & Innovators
45%
C-level/ senior decision makers
100+
Leading enterprises represented
7th
Edition of Fanovation
Watch the 2025 Highlight Reel

01 — LIVE DEMO
AI Agents Demo
Every action an agent takes is attributable, reversible and auditable — not inferred after the fact.

02 — INDUSTRY FOCUS
Depth for banking, insurance, and regulated sectors
Closed-door sessions where peers compare what shipped, what stalled and what the regulator said.

03 — NETWORKING
Two hundred peers, fifty-six floors up
Curated introductions over lunch, then a closing reception at Restaurant Petrus where the honest conversations actually happen.
THE 2026 THEME
Autonomy is easy to demonstrate. Trust is the thing you have to earn — and it is the only thing that gets an agent into production.
01.
Governed by design
Every action an agent takes is attributable, reversible and auditable — not inferred after the fact.
02.
Reliable at enterprise scale
From a promising pilot to millions of live conversations, without the accuracy falling away underneath you.
03.
Voice as the interface
The most human way to reach a machine — and the hardest surface on which to fake competence.
04.
Sovereign by default
Regional data residency, language coverage and regulatory alignment treated as architecture, not paperwork.
KEY TOPICS
Six questions the boardroom will ask this year
Rapid technological shifts, data overload and real-time decision-making have pushed enterprises toward autonomous systems that think, adapt and act. These are the six places that pressure lands first.
01.
AI-augmented customer experience
Personalised, AI-driven service that holds up on the third call, not just the first demo.
04.
The AI workforce
Redesigning the work itself once humans supervise outcomes rather than perform every step.
02.
Fraud and deepfake risk
Defending the voice channel when synthetic speech is cheap, convincing and already at your door.
05.
Agentic AI in the wild
Deployments in banking, insurance, telecoms and the public sector — what actually shipped, and what broke.
03.
Autonomous AI in compliance
Agents that enforce regulatory standards continuously instead of sampling one percent after the quarter closes.
06.
Measuring AI investment and ROI
The financial case that survives contact with a CFO in year two.
SPEAKERS
The people already accountable for the answer
More speakers to be announced in Sep. 2026.

The Government of HKSAR
Daniel Cheung, JP
Acting Commissioner for Digital Policy

Bank of China (Hong Kong)
Franklin So
Deputy General Manager (Data Strategy & Science, and CX), WPB

HKT
Steve Ng
Managing Director, Commercial Group

The University of Hong Kong
Prof. Dr. Benjamin Becker
Professor, Department of Psychology

Hong Kong Science and Technology Park
Dr. Charleston Sin
Head of AI and Data

BOC Group Life Assurance
Amos Chan
Chief Operating Officer

Hong Kong Monetary Authority
Dr. Giorgio Valente
Head, Hong Kong Institute for Monetary and Financial Research (HKIMR)

Citibank Hong Kong
Nailesh Shah
Head of Digital Platform and New Capabilities, Digital Growth

Fano
Dr. Miles Wen
Co-founder & CEO

Amazon Web Services (AWS)
Mark Arel
Head of Professional Service China, Hong Kong and Macau

BNP Paribas
Samir Bimal
Chief Transformation Officer, Wealth Management APAC

IHH North Asia
Louis Shun
Regional Chief Information Officer

Cathay Pacific
Hamish Snow
Head of Planning and Business Improvement, Customer Care Department

Fano
Thomas Ng
Chief Operating Officer

HKT
Cypress Pak
Senior Solutions Manager, Bid & Solutions Consulting, Commercial Group

The Bank of East Asia Limited
Zinnser Hong
Group Chief Innovation Officer

The Hong Kong and China Gas Company
Alex Wong
General Manager, Corporate IT

Prudential
Antony Davis
Head of Operations Transformation

Cyberport
Victor Yim
Head of AI and Data Science
PROGRAMME
One day. Fifteen sessions.
Indicative programme. The full agenda is published in Sep 2026
08:30
Registration and executive breakfast
ALL ATTENDEES
09:00
Opening keynote and Welcome Remarks
MAIN STAGE
09:30
The Future of Smarter Banking with AI Agents
MAIN STAGE
09:50
Earning Trust: What Has to Be True Before an Agent Can Act
PANEL DISCUSSION
10:40
Financial Services in the Era of Generative AI
KEYNOTE
11:00
Networking Break and Tech Showcase
ALL ATTENDEES
11:30
The Social Brain: Determining the Risks and Opportunities for AI
KEYNOTE
11:50
From Pilot to Practice: Operationalizing Agentic AI
in insurance and healthcare
PANEL DISCUSSION
12:30
Networking Lunch
ALL ATTENDEES
14:00
From Tools to Teammates: Banking’s New Digital Paradigm in the Agentic AI Era
KEYNOTE
14:20
Making AI real : Journey, Lessons and What’s Next
KEYNOTE
14:40
Scaling Agentic AI Across Enterprise
KEYNOTE
15:00
Agentic Enterprise: Who's Accountable When the Agent Acts?
PANEL DISCUSSION
16:00
The Cognitive Frontier: Pioneering Agentic AI in Contact Centers
KEYNOTE
16:20
Global Technology Partner Sharing
KEYNOTE
16:40
Agentic Voice AI: The Next Frontier for Regulated Enterprises
KEYNOTE
FANOVATION 2025
Six editions in, the room has changed
What began as a technology briefing is now the region's standing conversation between the people who regulate AI, the people who fund it and the people who run it. Last October, nearly half the room reported to a chief executive and key decision makers.
6th
Annual edition
230
Senior leaders
70+
Enterprises represented






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